How do I know when I am covered?

Category: Applying for and Renewing Coverage

Normal processing time for applications is 1-2 business days after the application has been received in our office. Once processed, your documents are sent immediately via email (or mail, if you do not provide an email address).

Applications submitted online will result in a confirmation page with links to your documents. In addition, the documents are automatically emailed to you.

You can also pull up copies of your most current policy documents anytime through our customer portal.

Log into your customer portal account to retrieve your proof of coverage or other policy documents:


  • Click the My Account button above to log into your CPH customer portal account
  • Once in the portal, go to My Documents to retrieve your proof of coverage (certificate of insurance) or other policy documents