What if I can’t apply online but need proof of coverage as soon as possible?

Category: Applying for and Renewing Coverage

Normal processing time for applications is 1-2 business days after the application has been received in our office. Once processed, your documents are sent immediately via email (or mail, if you do not provide an email address).

You may also download your documents through our customer portal.

Log into your customer portal account to retrieve your proof of coverage or other policy documents:


  • Click the My Account button above to log into your CPH customer portal account
  • Once in the portal, go to My Documents to retrieve your proof of coverage (certificate of insurance) or other policy documents

Credentialing agencies may also contact us directly to verify that you have coverage.